Prescriptions

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please submit the Repeat Prescription form to the practice.

Ordering repeat prescriptions must be done in writing. We can no-longer accept email requests for medication. A form can be completed on the website or medication can be requested via online patient access services or via pharmacies.

Any non-repeat items required should be made via the ‘prescription question’ form.

For safety reasons; we do not take medicine requests over the telephone.

Electronic Prescribing

Please make sure that you have nominated a pharmacy so that your prescriptions can be sent electronically to the chemist. You can do this by completing our EPS form. This is so that you do not have to come to the practice to collect your prescription. If you have not nominated a pharmacy, we will nominate the closest one to where you live.

Once processed the prescription will be sent electronically to your nominated pharmacy so that you can collect your medication directly from them.

Please allow 3 working days for prescriptions to be processed.

Quantity

We will normally issue 1 months’ supply of repeat prescriptions (excluding contraception and hormone replacement therapies). In certain cases a maximum of 2 months may be issued. This stems from Surrey Downs CCG guidance to reduce the cost implication for the NHS as a whole. Please try to order all your repeat prescriptions at the same time. This significantly reduces the processing workload for our reception staff.

Please Remember…

  • To submit a prescription question form if you are unsure about any of your medication.
  • To order ONLY what is needed by marking the boxes on the request slip.
  • To leave plenty of time to re-order so that you do not run out.
  • To not over-order and stock-pile medication.
  • To let your GP know if you have stopped taking anything on your prescription list.
  • To let the GP know if you are travelling abroad and will require further supplies to cover you.

For any queries relating to prescriptions, please use our Prescription Question form.

Prescription Fees

View the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.